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E-Business Vision E-business is a philosophy that a business abides by in its planning and daily operation. At the heart of that philosophy, is the placement of the customer at the very center of the company. The focus is on achieving superior levels of service, efficient business processes, and realizing the company mission and goals. E-business is about building lasting value in the company through a higher level of relationships not only with customers, but also with vendors, resellers, and other partners throughout the channels of business. What really is the key to the underlying efforts of e-business? The organization at a foundational level must be fundamentally sound and must develop a proactive customer-centric culture before there is a venture into the electronic world. This is a basic axiom that needs to be followed, technology and the Internet cannot be used as a fix-all remedy for a company that does not have correct vision and processes. A properly balanced business and technology strategy is critical for true long-term success. |
