e-Business consultants creating decisive competitive advantages via integrated business & technology strategies. Lorentz Consulting Group, experience the difference!
Elements of e-business:
Customer centric vision focused on understanding the customers needs
Customer self help via Web, e-mail, voice response, fax, wireless, etc.
Loyalty and relationship building
Consumer community development
Located in Dallas, Texas, Lorentz consulting and our partner network are experienced e-business consultants, providing an integrated practice that incorporates all facets of enterprise needs. We assist companies in improving customer-facing communications and automated self help to enhance customer support and sales. Our focus is on superior best-of-breed strategic planning and technologies. We can be your one source for all electronic opportunities. Come check out our main site including articles, research, guides, primers, and white papers, or our other expertise.

e-Business consultants, B2B, B2C

Solutions - consulting, strategy, design, development

e-Business consultants - strategy design development, solutions consulting
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Consulting design development and integration solutions
Featured Article: Developing A Customer Access Strategy
An overview of the evolution towards a customer contact center and the internal efficiencies created. Factors are explored in development of a plan that integrates the needs of the customer requirements with the cost and benefit to a company.
Dallas, Texas, TX
e-Business Consultants | IVR - Interactive Voice Response & Voice Portals | CTI - Computer Telephony Integration | CRM - Customer Relationship Management | Call Center & Contact Center | Internet & Intranet | e-commerce | Systems Integration | Enterprise Java | Telecommunications

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