IVR consulting for multiple interactive voice response & voice portal vendors. IVR solutions services include strategies, platform evaluation, call flow design, application development, and system testing. Lorentz Consulting Group, experience the difference!
IVR/VRU Vendors:
InterVoice Brite - OneVoice
IBM - DirectTalk
Edify - Electronic Workforce
Interactive Intelligence - EIC
Lucent - Conversant
Periphonics - VPS
Additional services include consumer behavior testing and focus groups.
 
Located in Dallas, Texas, Lorentz consulting and our partner network are experienced IVR consultants, providing an integrated practice that incorporates all facets of enterprise e-business needs. We assist companies in improving customer-facing communications and automated self help to enhance customer support and sales. Our focus is on superior best-of-breed strategic planning and technologies. We can be your one source for all e-business opportunities. Come check out our main site including articles, research, guides, primers, and white papers, or our other expertise.

IVR, interactive voice response & voice portal consultants

Solutions - consulting, strategy, design, development

IVR consultants, Interactive Voice Response & Voice Portal - strategy design development, solutions consulting
Warning! We have detected that you are using an older browser or have JavaScript disabled.

This site was generated using scripting and style sheets. The pages are created for browsers v4.0 and higher, formatting and certain features may not function properly.
Consulting design development and integration solutions
Featured Article: CRM (Customer Relationship Management)
What is it and how does it effect my company
The article strives to offer a common understanding of CRM at a macro level without the natural bias towards purely technical or sales. The elements and benefits of CRM are explored with an eye towards strategic implications.
Dallas, Texas, TX
e-Business Consultants | IVR - Interactive Voice Response & Voice Portals | CTI - Computer Telephony Integration | CRM - Customer Relationship Management | Call Center & Contact Center | Internet & Intranet | Systems Integration | Telecommunications | Web Site | Computer | Management Consulting | Marketing

<SCRIPT LANGUAGE=JavaScript> <!-- if(navOK) document.write('<a href="home.html">'); else document.write('<a href="home.html">'); //--> </SCRIPT> <NOSCRIPT><a href="home.html"></noscript> <IMG SRC="images/home_logo.gif" WIDTH="250" HEIGHT="100" BORDER="0"></a>
L10 Hit Counter